It includes 500 sessions, three (3) websites, and access to heatmaps, funnels, forms, and feedback.
Flexible plans to meet your needs.
Try it free. Cancel anytime.
We also offer a free forever plan.
|Months of Storage||1||3||6||6||3-12|
|Basic features and benefits available on all plans.|
|Documentation & Training|
|Advanced features and benefits available on some plans.|
|Join for Free||Join for Free||Join for Free||Join for Free||Contact Us|
Frequently Asked Questions
Got a question? Tweet @mouseflow and we'll do our best to answer.
What is included in the free trial?
What happens when the free trial ends?
You can upgrade directly from the dashboard. Otherwise, your account will be downgraded to our Free Forever plan (100 sessions/month) with limited features.
How do I install Mouseflow?
We also have several plugins and integrations.
How does it work?
Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse your site. Then, it sends this data to our platform. To learn more, see our Tour page.
What are credits? What happens when I run out?
Your account receives a refill of credits each month (1 credit = 1 session), depending on your plan.
When you run out, all tracking will stop until your next refill date (unless you manually request a refill in the dashboard).
What is your refund policy?
We do not provide refunds, as we offer a free trial instead.
I have more questions. Can we talk?
Absolutely! You can contact us at anytime.
“Mouseflow is a good addition to the other analytical tools we use and a good alternative to similar offers. Compared to eye-tracking studies, Mouseflow is faster, cheaper, and much easier to apply to multiple analytical cases. Compared to other session replay tools, Mouseflow does everything we need without the feature bloat and higher costs. And Mouseflow’s customer support is always on time and on target.”
“Mouseflow offers us the capability to look into key journeys through the eyes of users. We uncovered handfuls of bugs and previously unknown pain points. We also gathered satisfaction metrics from critical parts of our website. Mouseflow is, without doubt, the best UX service I have used to date and very much a credit to the team who make it all happen!”
“As a humanitarian organization, we want to know how information reaches our target audience. Mouseflow supports us by providing actionable, valuable, and real-time intelligence as we work with the people who depend on our information.”
“For user experience, Mouseflow's session replay and heatmaps are the perfect complement to our analysis. It helps different departments gather insights quickly and effectively. It is absolutely essential for optimizing our sites.”
“You learn more about users in a week than months of typical U/X testing. Do yourself a favor and start using Mouseflow!”
“Mouseflow is a great platform to track customer behavior. The funnels are my favorite feature for improving conversions. I also like using forms to isolate issues with specific form fields. It definitely helps the team out!”
“I personally recommend Mouseflow as a tool for any website. We got insights from it that we couldn't have found ourselves.”
“We use Mouseflow to improve customer experiences and journeys. It takes the guesswork out of developing a website and enables us to fix problems quickly. It's the best tool because it enables us to be agile and reactive to user experiences.”